Contact us

Do you have feedback on recent experiences using our PickMeUp service? If so, then please contact us via the telephone number or email address on this page. If you wish to make a complaint about a specific incident, please also get in touch with our Customer Services team.

Customer Services (including the PickMeUp assistant)

Call us on: 01494 296021 (between 06:00 – 19:00 Monday to Friday, except public holidays)

Email us at:

For queries regarding operating zones, fares and service updates please see the Travel Zone page on this website, download the app, speak to a member of staff in the Bus Station or contact customer services.